Full-service letting & management
End-to-end short-term rental organisation and day-to-day coordination.
Property management in Bansko
Your property.
My care.
Personal, boutique management for owners who want peace of mind, thoughtful property care and professional attention for every guest.
MilaPersonal attention from our first conversation to every guest who stays.
4.95★Airbnb host rating
100%response rate
< 1 hourresponse time
Guest FavouriteAirbnb property
What I take care of
Support tailored to your needs — from individual services to full management
My aim is simple: peace of mind for the owner and a well-organised, personal experience for the guest.
Airbnb & Booking.com presentation
Titles, descriptions, amenities, photos and overall property positioning.
Guests & communication
Fast, clear communication from the first enquiry through checkout.
Pricing & calendar
Seasonal pricing, availability and booking-channel calendar coordination.
Cleaning & turnover
Coordination of cleaning, linen, supplies and preparation between stays.
Mila Stays visibility
A property page on milastays.com and inclusion in the curated Mila Stays collection.
How I work
A clear 5-step process
First, I want to understand your property, your goals and the level of support you expect.
Conversation & visit
We look at the property, its potential and your goals.
Preparation
We identify improvements to the presentation and guest experience.
Publishing
We prepare your Airbnb and Booking.com listings, photos, copy and house rules.
Management
Guest communication, calendar, pricing, check-in and turnover coordination.
Care & reporting
We monitor performance and keep the property ready for the next guests.
Service fee
A tailored proposal for your property
No two apartments have exactly the same needs. The proposal depends on the scope of management, the property’s current condition and preparation, the number of booking channels and the level of coordination required.
The first step comes with no commitment.
We review the property and discuss what makes sense for you — from listing optimisation to full management.
Request a reviewTrust backed by results
Personal attention guests can feel
Mila’s Airbnb host profile currently shows a 4.95★ rating and a 100% response rate, with replies within an hour. One of the stays is a Guest Favourite, with communication rated 5.0★.
That is the same approach I bring to the properties I care for — attention to detail, clear communication and consistency.
4.95★host rating
5.0★communication
100%response rate
Owner FAQ
Questions owners often ask
I prefer everything to be clear before we start.
Can I still use my apartment personally?
Yes. Personal stays can be blocked in the calendar in advance so they do not overlap with confirmed bookings.
Who communicates with guests?
I can handle guest communication end to end — from the first enquiry through checkout and follow-up.
How is pricing decided?
Pricing considers seasonality, demand, the property’s features and availability.
Who organises cleaning?
With full management, I coordinate cleaning and preparation between stays.
What happens if there is a problem during a stay?
I respond as needed and coordinate the necessary action, keeping the owner informed when it matters.
Do I have to start with full management?
No. We can begin with one specific need — listing presentation, communication or calendar management — and expand if useful.
Free initial review
Tell me about your property in Bansko
Send me a few photos or a link to an existing listing. We can discuss what could be improved and what level of management would suit you.